In 2020, card holders of Kazakhstan’s banks closed almost 3 billion cashless transactions worth 35.3 trillion KZT, where online transactions, i.e. Internet payments and mobile banking, account for 81% of that volume.

This significant growth was mainly boosted by quarantine restrictions. Share of online transactions in the total number of cashless transactions at the end of 2020 was 66% versus mere 46% at the beginning of the same year.

At the end of 2020 number of active users of mobile and Internet banking surged by 82% and totaled 14 million. Overall, number of registered users of these services rose up by 46% for a year.

In 2020, online transactions accounted for over 80% of the total volume of cashless transactions

For more details mass media can contact:
8 (7172) 77–52–10
e-mail: press@nationalbank.kz
www.nationalbank.kz